Documentation. Spaces . Powered by a free Atlassian Confluence Open Source Project License granted to Evaluate. Welcome to the Sangoma Documentation site for all Sangoma Products. Feel free to browse our content and comment. If you would like to help contribute. We are going to walk through a simple and typical setup of FreePBX. It would be impossible to teach you through a single wiki how to configure.

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When you create a Time Condition, the system will generate a feature code for it that will let you manually override the time condition. This tells the system you do not want to include any time period within this particular day, week, month, etc.

End-User Documentation – FreePBX OpenSource Project – Documentation

You will use the store to find your account key. Remember all code submissions through the bug tracker or through git require a CSA on file.

In some cases, the tasks below can be performed using either by dialing phone system numeric codes called feature codes or by using special keys on your phone handset. Please see our Ring Groups Module wiki for more information.

For example, here is how you would rfeepbx Christmas Day from your time group: Please see our System Recordings Module wiki for more information. You can modify the settings as needed or create new routes.

If you modify these settings, don’t forget to click the Submit button followed by the Apply Config button. You can make it easy for your callers to reach the conference room through an IVR. Translations are important and you do not need to be a developer to help in this area.

Please see our Follow Me Module wiki for more information. This option is found under the User Manager Settings section in the General tab when creating a new extension.

Code quality is very important when it comes to things such as security, maintainability. To view the override status in the Time Conditions module: For example, the system may be configured to direct calls during office hours directly to the receptionist and to route calls to voice menu after hours.


It causes the system to ignore the time group schedule until you cancel the override. Check the following areas to verify or set the desired e-mail destination address of the phone system administrator who will receive the alerts:. The password should be over 8 characters and contain a mix of upper and lower case letters and numbers. By default, a beep is played when a phone auto-answers a page.

Now if I could just keep YouTube from shutting down our account it would be so much easier to have a central spot for our videos. If you are not a SIPStation user, you can skip this section and go to the instructions for setting up an inbound route to frerpbx extension manually. A t tachments 6 Page History. Setting Up a Development Environment. It acts like a paging group except that the message goes directly to users’ voice mail boxes instead of being announced live from their phone speaker.

With FreePBX version 12 and above, in just a few clicks we can have you up and running with your PBX connected to our world class documentqtion.

All callers will get your special “busy” voicemail greeting when calling this is a different greeting than your normal “unavailable” voicemail greeting. A temporary override remains in effect until you toggle the time condition again, or until the system reaches the next match in your time group, whichever comes first.

Follow Me is now enabled for the extension, and calls will immediately begin flowing to the extension’s follow-me list unless you disable Follow Me.

You can click the pencil icon to edit, or the trash can icon to delete. While on a call, the phone will display a softkey labeled “Conf” in the lower-left corner area of the display. Note the warning stating that you must reboot your system in order to complete the changes.

You can find out more about the Paid Modules here: The “Call List” key with a picture of a white phone handset is used to view previous incoming callers. See Feature Codes Module for more information. If dedicated transfer softkeys for various extensions has been set up by your phone system administrator, the softkey can be used to perform attended transfers without having to enter the internal destination extension number.

You should now see a list of Available Firmwares.

Dashboard – Documentation

This softkey allows a quick way to have a conference call with up to two other people. Tip If you are unable to find the city you are looking for, take a look at the list of rate centers to see if your city might be included under a different name.


When you set up SIPStation trunks, a few basic inbound and outbound routes are automatically set up for you. You can use the Paging module to create a list of phones and configure several settings. You can also see and change the status of international calling, outbound fax, and SMS services. Our “Patched Welcome” issues are listed below. Always click the Submit button to save your settings, followed by the Apply Config button when finished. When a call comes into your system from the outside, it will usually arrive along with information about the telephone number that was dialed also known as the “DID” and with the Caller ID of the person who called.

General changes

This wiki gives you a brief overview of some basic settings, but there are many more. As another example, if you would like to exclude Thanksgiving, you can set that up with some simple rules.

This softkey is used to perform either a blind or attended transfer. You need to define these dates and let the system know that you want to look for a Thursday.

You can use the System Recordings module to create and save custom system recordings.

Other modules such as inbound routes, time conditions, IVR, etc. The outside caller will remain on hold. You must continue to the next step rocumentation click Proceed to Checkout, or the DID s and toll-free number s in your shopping cart will not be saved to your account, meaning you will lose the ability to use those numbers if another user selects them before you check out.

In addition to taking input and feedback from the community at large, FreePBX tries to keep its design and road map plans transparent and accessible. The more quality documentation that exists in a project, the more useful and valuable it becomes. Your directory is not limited to internal extensions.